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STORE POLICIES / THE RENTAL CASEBOOK
Clear terms.
No surprises.
Our three digital products are available for one-time purchase through secure Stripe checkout. Here is what you receive, how delivery works, and where to get support.
What is included
Georgia Casebook Core: one downloadable ZIP containing the Georgia process roadmap, administrative field guide, editable ledger and evidence workbook, review brief, communications register and offline browser-based organizer. Pathfinder: a separate offline HTML scenario calculator using purchaser-supplied financial assumptions. Bundle: both products.
Pricing, payments and taxes
Launch prices displayed on the site are in US dollars: $29 Core, $29 Pathfinder and $49 for the bundle, plus applicable sales tax. These are one-time products, not subscriptions. Final totals, including applicable sales tax, are presented through the active Stripe checkout for each digital product.
Delivery and access
After a completed payment, Stripe returns you to a private confirmation page. That page verifies your purchase before offering the downloadable file. You can copy a private return link there to reopen the same order; keep it secure, like a receipt. The delivery system also attempts an email recovery link, but email may be delayed or unavailable. If you do not receive the email, use your saved return link or contact support with your Stripe receipt. Never share your payment-card details or private tenant records with support. Keep your own backup of downloaded files.
Software compatibility
The offline organizer and Pathfinder are HTML files for current desktop browsers that support modern JavaScript. The workbook is an Excel file; editable documents are provided in Word format. Compatibility can vary across devices and office software. The ZIP must be extracted before using its contents.
If the download doesn't appear
Keep the Stripe confirmation and stay on your order page. If the file is not available, use the support email below with your receipt email and the product name. Do not place another order merely to try downloading again.
If something goes wrong, use the right recovery step.
Payment completed, file missing
Return to the private confirmation page from your completed checkout or saved return link. If you cannot retrieve it, contact support with the Stripe receipt.
ZIP or file does not open
Save the download to your device, extract the ZIP, and open the included Start Here guide. For .xlsx and .docx files, use compatible editors; desktop use is recommended.
No recovery email arrives
Delivery email is a convenience, not the sole access method. Check the saved private return link first. If neither works, request help instead of making another purchase.
Support requests: Email lifeacademyatl@gmail.com with the product name, order email and Stripe receipt. Do not send payment-card details, tenant records or a public copy of your private order link.
Refunds: Requests are reviewed in good faith and honored where applicable law requires. There is no promise of a particular financial, legal or business result.
Support and refund requests
If you cannot access, download, extract or open purchased files, please email lifeacademyatl@gmail.com with the order email and a description of the problem. Refund requests are reviewed in good faith and will be honored where applicable law requires. No court outcome, reduced eviction delay, monetary savings or business result is guaranteed.
Responsible use
One purchase provides an internal-use copy for one purchaser or organization, unless a different license is agreed to in writing. The materials are not for public reposting or resale. Customers remain responsible for verifying calculations, preserving original evidence, complying with privacy obligations and obtaining professional legal, tax or accounting advice when needed.
Not a legal service
The products do not provide case-specific legal advice, notices, pleadings, court representation, filing or eviction strategy; they do not calculate binding legal deadlines or predict judicial outcomes. Process information is illustrative, geographically limited where identified and may change. A licensed Georgia attorney is appropriate for case-specific questions.
Separate business roles
Z-Signature's development operations, real estate representation through LoKation Real Estate LLC, and Rental Casebook digital products are distinct offerings. LoKation is not represented as the seller, provider or endorser of the Casebook.
Updates
This page was updated November 12, 2026. Material product terms displayed at checkout also apply to purchases. For questions, contact the support email above.
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